Nurse Manager | Teresa Dellar Palliative Care Residence

Reporting to the Director, Clinical Care, the Head of Nursing is responsible for providing leadership to the nursing team, that includes Registered Nurses (RN), Licensed Practical Nurses (LPN) and Patient Care Attendants (PCA) and collaborating with management across the Residence to provide best in class and consistent end of life care and support to our patients and their families that is aligned with our mission and palliative care philosophy.


People Management/Leadership

  • Manage, motivate and engage the nursing team
  • Proactively identify competency/skills gaps/needs and work in collaboration with the Director of Education to ensure the development and implementation of appropriate training curriculum, and co-facilitate/introduce training sessions when appropriate
  • Ensure strong presence on the floor, on all shifts, to assess and evaluate skill and knowledge base and ensure the team is providing consistent, compassionate and professional palliative care
  • Proactively address issues and concerns
  • Provision of ongoing feedback and coaching to direct reports
  • Plans and leads regular team meetings
  • Proactively identify and implement employee support needs (i.e. bereavement, emotional)
  • Proactively identify staffing needs and take a leadership role in the attraction, recruitment, and retention of nursing employees
  • Ensure training, education and professional development of nursing team in palliative care delivery and according to needs
  • Ensure the effective implementation of the performance management process (i.e. annual performance reviews) and the development and follow-through of individual development plans
  • Identify volunteer needs and participate in the recruitment and training of clinical care volunteers and ensuring the effective integration onto the team
  • Ensure oversight of the clinical rotation of nursing students (i.e. assigning a mentor, teaching, evaluating)
  • Modelling of TDPCR’s values

Patient Care

  • Oversee and coordinate the nursing care and service offering that are aligned with the principles of whole person care and individualized to the needs of each patient and ensure they are evaluated/re-evaluated regularly
  • Champion the implementation of our palliative care philosophy
  • Provide direct nursing care to patients or support to families when short staffed/as needed
  • Act as clinical expert and reference for the nursing and medical team
  • Research and implement best practices
  • Develop and maintain standards of clinical / professional practice
  • Coordinate admissions, liaison with the multidisciplinary team, as needed
  • Coordinate rounds
  • Ensure change of shift nursing report is done accurately and efficiently
  • Ensure communication practices are in place to provide on-going updates of patient status and care from shift to shift between nursing employees and volunteers
  • Act as liaison with the pharmacy to ensure the Residence’s needs are met and that medications are appropriately handled and/or disposed of.

Operations Management

  • Timely and accurate planning and monitoring of the nursing budget to identify gaps and opportunities
  • Lead the coordination of all nursing activities with all departments related directly or indirectly to patient care, ensure the clinical team has the tools needed to provide patient care
  • Oversee the timely development of the nursing schedule
  • Ensure the time entries in the payroll system are accurate and completed on time by the nursing team members
  • Ensures the development and implementation of nursing policies and practices in the context of palliative care, including bet practices
  • Ensure inventory needs are understood
  • Ensure incident reports are accurately completed, kept, monitored, and reported
  • Lead the annual audit process for the clinical care department


  • Bachelor of Science degree in Nursing, a Master’s degree is an asset
  • Member of the Ordre des infirmiers et infirmières du Québec (OIIQ)
  • A minimum of 7-10 years of people management experience of a nursing organization
  • Experience in palliative care required
  • Strong leadership and people management capabilities; demonstrated experience in mobilizing, managing and engaging teams
  • Adjunct status with an academic institution, an asset
  • Critical thinking and sound problem solving skills
  • Strong team building skills and commitment to our mission, palliative care philosophy and values
  • Ability to foster a cohesive team environment, encouraging mediation and collaboration
  • Ability to keep abreast of best in class / innovative practice in palliative care and ability to champion implementation
  • Experience working with volunteers, an asset
  • Ability to operate at both a strategic and operational level, identifying critical priorities and providing advice and counsel to leadership
  • Ability to foster collaboration and champion positive change management
  • Ability to communicate effectively
  • High levels of adaptability and flexibility
  • Good practical knowledge of MS Office and Outlook
  • Bilingual (French, English)

Please send your CV by no later than February 5, 2021, to Thank you for understanding that we are only able to contact those candidates who are selected for an interview.

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