At The Children's, we pride ourselves on putting the needs of children first. Part of that means taking a system-wide approach to patient and family-centered care.

Patient and family-centered care is based on the belief that the family is a child's primary source of strength and support. Healthcare professionals are the experts on health and disease. Parents are the experts on their child and they can offer essential information to enhance their child's health care. A successful partnership between health care providers and families is based on mutual trust, respect and responsibility.

In patient and family-centered care, professionals acknowledge that involving families in hospital planning, evaluation and policy-making improves children's care. They feel best practices are shaped by families and professionals working together.